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How to Fix QuickBooks Error 502 Bad Gateway
QuickBooks Error 502 Bad Gateway

How to Fix QuickBooks Error 502 Bad Gateway?

QuickBooks is a must-have tool for small to big enterprises to monitor the flow of finances and do accounting transactions. On the other hand, just like other software, it is not resistant to errors. The usual problem of the users includes QuickBooks Error 502 Bad Gateway. This mistake causes frustration as it slows down the workflow and makes productivity dull. However, nothing to be worried about, because detailed in this guide we will see what causes the error and how to fix it.

Issues That Make Error Number 502 In QuickBooks

While exploring the remedy, understanding the factors that lead to QuickBooks Error 502 Bad Gateway is of paramount importance. This error often arises as a result of any break in the communication between QuickBooks and its server. 

  1. Network issues: 502 Bad Gateway message may occur due to the absence of good internet connectivity or the network problems.
  2. Server overload: If the QuickBooks server would be overloaded with traffic or there is the maintenance work underway, it will result in 502 Bad Gateway mistake.
  3. Browser-related issues: Problems like different browsers, an old browser version, or browser settings affecting the application can result in this error.
  4. Cache and cookies: A cache or corrupt cookies may be stored in the browser. This interferes with QuickBooks in functioning this could lead to the 502 Bad Gateway error.

Determination of these factors is the first step to their resolution.

Read Also: How to Recover Deleted QuickBooks Data Files

Methods to fix QuickBooks error 502 Bad Gateway

Coming across the QuickBooks Error 502 Bad Gateway is just tormenting as there are various ways to overcome the issue easily. 

Method 1: Access QuickBooks via your Web browser

In other cases, the problem might be a temporary one which could be fixed by refreshing the page or, alternatively, proceeding through a different web browser. In case you get the error while using one browser, please switch to another (e.g., Chrome, Firefox, or Edge) to see whether it still occurs.

Method 2: Manually update the latest transactions by browsing down.

If you still have the mistake, you can download the last transactions manually, rather than relying on automatic updates. This avoids a glitch in any temporary server and hence the 502 Bad Gateway error. To manually download transactions:

manually download transactions

  1. Log in to your QuickBooks account.
  2. Find the location where you normally download transactions.
  3. If possible, choose a method to download (manually) transactions and follow the provided instructions to finish the process successfully.

Method 3: Check active scripting in Internet Explorer

For users in Internet Explorer who will be accessing QuickBooks, enable “Active scripting”.

Internet Explorer

  1. Open Internet Explorer.
  2. Click Tools > Internet Options.
  3. Press the Security tab and hit the Custom Level button.
  4. Scroll to the Scripting section and enable Active Scripting by clicking the checkbox.
  5. Click OK to effect the changes.

Method 4: Delete browsing history and site data.

Issues related with browser, like, the cache that builds up and the cookies that get corrupted, can lead to the QuickBooks Error 502- Bad Gateway.

browsing history and site data

  • For Firefox: Get in the History > Clear Recent History. Click on Cookies and Cache, then pick the Clear Now option.
  • On Internet Explorer: Select the Tools icon from the top menu bar and then click on Internet Options. In General tab, you’ll click the Delete next to Browsing History. Go to the option Cookies and Temporary Internet Files. And click Delete.
  • For Google Chrome: Go to the settings icon on the top right corner and click on Privacy and Security > Clear Browsing Data. Choose the items hi-lighted; Site Data and Cached images and files then click on the option Clear Data.

Method 5: Cache QuickBooks.

Beside deleting the cooky cache, it is advisable to delete the cache of QuickBooks as well.

Cache quickbooks

  1. Open QuickBooks. Sign in.
  2. Open the Edit menu -> Preferences -> Integrated Applications.
  3. When the Remove button is clicked, Go to Select Company Preferences, and press Remove for any apps in that list.
  4. Shut down and restart quickly QuickBooks so your changes will be active

Method 6: Add Intuit mention into browser as trustworthy sites.

To prevent browser related issues, a great resort will be to ensure that Intuit.com is always marked as trusted site on your browser.

browser internet options

  1. Open your browser Alt do it and go to Tools -> Internet Options.
  2. Choose the Security tab and you will see ‘Trusted Sites,’ which you need to click on and then click on ‘Sites.’
  3. Click on the Sites button, then add “https://.intuit.com is one of the websites that can be placed on the list of trusted sites already.
  4. Be sure to click Save when you have finished.

The smart user guide here will enable you to fix the QuickBooks error 502 bad gateway problem for good, and therefore, the software will be running correctly.

Coming across a QuickBooks Error 502 Bad Gateway can be very puzzling. The good news is that there are methods to follow that will lead you to resolve the matter and run your finances with ease. By understanding of the elements causing this issue and following the precise solutions set now, you can overcome the error by troubleshooting and fixing it.

Keep in mind that you ought to be patient and see the trick through, and if it is necessary, don’t be afraid of looking for more help. These measures will help you to continue working with QuickBooks and, at the same time, simplify your business processes.

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